News & Content
NSS has found the following collection of articles and content fascinating and compelling. The RPA and AI Industry is maturing at a rapid pace. Take the time to review and enjoy the content below.
Articles, Documents, and Notices
The following content helps NSS shape its offerings and stay on top of industry trends. Some are taken from external sources, and some are written by our own on staff experts. If you have a request to collaborate on an industry whitepaper or thought piece, please let us know.
Call centers, help desks, and security operations centers can greatly benefit from a monitoring solution watching for events, alerts, and scenarios. Daily checklist items can easily be handled by RPA, and conversational AI can be leveraged to give us a way to talk to our data, incidents, and clients to provide real-time service and support. Combine all three of those capabilities together to augment the human workforce - dive into the NSS AI Agent!