Robotic Process Automation
Robotic Process Automation (RPA) is the foundation for Artificial Intelligence. RPA takes action based on a trigger event, scenario, or reason to act. Using RPA tools, a company can configure software, or a “robot,” to capture and interpret applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems.
Benefits of RPA
Automation provides significant benefits for companies that can drive greater efficiency, increase process speed, eliminate errors, avoid adding personnel to their departments and allow commercial users to spend more time on other, higher-value activities.
According to research conducted by Everest Group Research, these are some of the factors that have driven the adoption of RPA technologies:
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Improve the customer experience, interrupt the competition and the growth of the first line
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Laying the foundations for a broader digital transformation agenda
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Increase in efficiency and operational quality
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Increase employee productivity and improve the experience.
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Improve governance and compliance
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Cost savings
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Our Process for RPA
Enable
We provide platform certification training, solution training, and technology training so your team can build on your own or within a blended PoD model.
build
Starting with an Assessment to build a pipeline, we develop and deploy RPA with you, for you, and at your direction based on use case complexity.
operate
A NSS Center of Excellence or AOM help manage the performance of your automation and streamline your Operations to build value and ROI.
support
Service and support staffed by certified US Veterans and industry experts. 8x5 or 24x7 support options available with autonomic RPA monitoring and ITIL aligned IM, CM, and PM services.